Frequently Asked Questions
PUBLIC ACCESS: How do support staff access an electronically filed PDF document through the Notice of Electronic Filing (NEF) Email?
Support staff access PDFs in a similar manner as attorneys.
Mouse-click the document number hyperlink (appearing as an underlined number in blue in the NEF) to cause a login screen to appear. Input the non-attorney user's PACER login and password.
Documents in Social Security cases can only be viewed after the system verifies that the user has entered the FLND-issued login and password of the attorney of record in the case. A PACER login is sufficient for all other case types and for PDF documents filed in criminal cases on or after 11/1/2004.
If the e-filing involved only one PDF file, then Adobe Reader will load and will give you access to view, print, and/or save the file. If the e-filing involved multiple documents, then you will be presented with a list of the associated documents and their descriptive names.
The first document in this list will be labeled "Main Document". Accessing this PDF will not cause you to incur PACER charges if you are the attorney of record.. Accessing all subsequent documents in this list will result in PACER charges at this time.
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